​Privacy Policy

 

Booking Policy

Currently, we are accepting online bookings. Appointments can be scheduled Monday-Friday and are open from the hours of 8am-3pm. Weekends are walk-in only at the moment. 

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Your Consent to In-Store Policy

By sharing your contact information with us, you are signifying that you agree to the terms of the below Policy. If you do not agree to the terms in this Policy, please do not provide any personally-identifiable information to Sonora Tires for any reason, and please do not hesitate to contact us and with only the information you wish to share with us.​

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In Store Policy

We stand under one policy, which is that we do NOT keep any personal or financial information. Nor, do we share it with any third party sites/businesses. By providing your personal information to Sonora Tires Inc., you agree to its storage and use exclusively for maintaining warranty coverage for parts and services, and for contacting you about related vehicle services. Your information will be kept secure, used responsibly, and not shared with third parties unless required by law.

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Information Is Covered By This Policy

Your personal/financial information will never be saved online, stored on business computers, or shared with third-party companies. 

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How We Collect Personal Information

We collect personal/financial information only in person at Sonora Tires and during appointment creation at the time we're providing services. The information collected will not be stored or saved in any way.

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How We Keep Personal Information Secure

Our team at Sonora Tires is well trained in not saving personal/financial information that is not necessary to keep. If your personal information is compromised, we will do our best to find the source and reason. 

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How We Use Your Personal Information

We only use your personal/financial information only in person at Sonora Tires at the time we're providing services. The information will be used to complete a transactions as necessary. 

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Legal Disclaimer

We cannot guarantee that your Personal Information will never be compromised. We have this Policy and have made reasonable security measures to respect your privacy and to keep your Personal Information confidential during the transaction. 

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Modifications To This Policy

Sonora Tires reserves the right, at any time and without prior notice to you, to change or remove this Policy at its discretion.​

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Warranties & Disclaimers (Tires & Services)

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​No Warranty on tires that have been ran flat. (Unless otherwise stated at time of purchase as some tire brands include road hazard warranties that differ between tires).
No warranty on pothole damaged tires. (Unless otherwise stated at time of purchase as some tire brands include road hazard warranties that differ between tires).

No Refunds or exchanges on all used tires. 
No exchange or refund, all used tire sales are final. 

Deposits are non-refundable, No exceptions

New tires are are covered under manufacturer defects but must read 3/32nds tread (No-exceptions)
No Road Hazard Included (Certain tire brands carry their own road hazard warranty Ex. Falken).  

We are not responsible for lost hub caps, wheel locks.

No Warranty on Alignments for Vehicles doing rideshare (UBER/LYFT/ETC), vehicle that require new parts, or vehicles that have new parts instaled after the warranty period began. 

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Warranties & Disclaimers (Automotive Services & Parts)

Catalytic converters are not warranted against back fire. Regular tune-ups recommended every 20,000 miles.

No warranty on labor brakes when customer supplies brake pads.

Special ordered custom wheels are manufactured to meet your car owner specifications & applications. Once you accept your order, you become liable & accept ownership for the purchased product.

We are not responsible for lost hub caps, wheel locks. All auto parts are NEW unless otherwise specified on invoice.

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Tire Delivery Policy

Deliveries are available to addresses within the listed cities. All orders must be completed at least 24 hours prior to the requested delivery date.

 

Deliveries are scheduled between 8:00 AM and 2:00 PM, based on the time your order is placed. A signature is required upon delivery unless you provide specific instructions to leave the tires at the address.

 

If you require delivery within a specific time window, please place your order at least 48 hours in advance of your desired delivery date. If your city is not listed please give us a call at (909) 877-6350

 

(Box Springs, Canyon Crest, Crestmore, Colton, Fontana, Highgrove, Highland, Jurupa Valley, Loma Linda, Moreno Valley, Mission Grove, Mira Loma, Orangecrest, Redlands, Riverside, Rialto, Rubidoux, South park, Woodcrest)

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